Retail Store Cashier

Job Title: Cashier

Department: Sales

Supervisor: Store Manager

FLSA Status: Non-exempt

Prepared Date: Sept. 9, 2023

Receives cash from customers or employees in payment for goods or services by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Computes or recomputes bills, itemized lists, and tickets showing the amount due.

Makes changes, accepts checks, and issues receipts or tickets to customers.

Records amounts received and prepares reports of transactions.

Reads and records totals shown on cash register tape and verifies against cash on hand.

Quotes price and describes features of items for which money is received.

Gives cash refunds or issues credit memorandums to customers for returned merchandise.

Operates cash register by passing price-coded items across electronic scanner to record prices, compile printed list, and display the cost of customer purchases, tax, and rebates on the monitor screen.

To perform the job successfully, an individual should demonstrate the following competencies:

Continuous Learning - Seeks feedback to improve performance; strives to continuously build knowledge and skills.

Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; uses resources effectively.

Use of Technology - Demonstrates required skills.

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance; meets commitments.

Cooperation - Establishes and maintains effective relations; works cooperatively in group situations.

Managing Customer Focus - Promotes customer focus; establishes customer service standards.

Oral Communication - Listens and gets clarification; responds well to questions.

Ethics - Treats people with respect; keeps commitments.

Adaptability - Manages competing demands; able to deal with frequent change, delays, or unexpected events.

Personal Appearance - Dresses appropriately for the position.

Attendance/Punctuality - Is consistently at work and on time.

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; and keeps commitments.

Planning/Organizing - Uses time efficiently.

Quality - Demonstrates accuracy and thoroughness; monitors own work to ensure quality.

Quantity - Completes work in a timely manner.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and/or Experience

High school diploma or general education degree (GED); or six months of related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.

Mathematical Skills

Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have knowledge of Stone Edge Order processing systems and Email Contact Management systems.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this Job, the employee is regularly required to stand at a counter-height check-out desk.  The employee is frequently required to walk; use hands to finger, handle, or feel and talk or hear.  The employee is occasionally required to sit; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

 The noise level in the work environment is usually moderate.